Welcome to our Privacy Policy

Privacy Policy

Last Updated: June 2026

At Brent’s Deli, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, submit forms, or otherwise interact with us online.

Information We Collect

Depending on how you use our website, we may collect the following information:

Information You Provide

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Gift card recipient information (when applicable)
• Messages submitted through contact forms
• Information provided when placing an order or purchasing gift cards

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of your visit
• Referring website
• Website usage information collected through cookies and analytics tools

How We Use Your Information

We use your information to:

• Process and fulfill online orders and gift card purchases.
• Verify shipping addresses to improve delivery accuracy.
• Provide customer support and respond to inquiries.
• Improve our website, products, and customer experience.
• Send order confirmations and service-related communications.
• Help prevent fraud and maintain website security.
• Comply with applicable legal and regulatory obligations.

If you choose to subscribe to our marketing communications, we may occasionally send promotional emails. You may unsubscribe at any time using the unsubscribe link included in those emails.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, remember your preferences, and support website functionality.

We use CookieYes to manage cookie consent preferences. You may update your cookie preferences at any time through the cookie settings available on our website.

Third-Party Services

To operate our website and provide our services, we work with trusted third-party providers that may process personal information on our behalf. Depending on the services you use, these providers may include:

• WooCommerce (online ordering and customer accounts)
• Payment processing providers
• Google services, including analytics and advertising tools (when enabled)
• CookieYes (cookie consent management)
• ELEX Address Validation (shipping address verification)
• Website hosting providers
• Email marketing providers
• Shipping and fulfillment providers

These providers receive only the information necessary to perform their services and are responsible for protecting that information in accordance with their own privacy policies.

Payment Information

Brent’s Deli does not store complete payment card information on our servers. Online payments are securely processed through our third-party payment providers.

Address Verification

When placing certain online orders, shipping addresses may be submitted to our address verification provider to improve delivery accuracy and reduce shipping errors.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmitting or storing data electronically is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Complete transactions.
• Maintain business records.
• Meet legal, tax, and accounting obligations.
• Resolve disputes.
• Enforce our agreements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information where permitted by law.
• Request information about how your personal information is used.

California residents may have additional rights under applicable California privacy laws.

To submit a privacy-related request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. Brent’s Deli is not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes become effective constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Brent’s Deli
2799 Townsgate Road
Westlake Village, CA 91361

Phone: (805) 557-1882
Website: https://brentsdeli.com/contact/

California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• Know what categories of personal information we collect, use, disclose, or share.
• Request access to the personal information we have collected about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information we maintain about you, subject to certain legal exceptions.
• Request information about the categories of third parties with whom we share personal information.
• Not be discriminated against for exercising your privacy rights.

To submit a request regarding your personal information, please contact us using the information provided below. We may need to verify your identity before fulfilling your request in accordance with applicable law.

Brent’s Deli does not sell your personal information for monetary compensation. However, our website may use cookies and similar technologies for analytics, website functionality, and marketing purposes. You can manage your cookie preferences at any time using our cookie consent settings.